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    Upskilling hospitality staff
  • Resort Infinity Pool

    Resorts, Hotels, Clubs,
    Casinos, Restaurants, Cafes

CONTACT (03) 95851929

Who we are

GOAL has been delivering training and management services to the hospitality industry since
1996. We strive to improve the skills, knowledge and confidence of staff to increase the revenue and profits of their business. Our focus is on bridging the gap between the current skills of staff and what is needed to work effectively in the workplace…..

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Our clients

Our clients include the best known hospitality operators in Australia. From casinos to gaming venues, hotels, clubs, pubs, cafes, resorts and caterers. We deliver to more than 40 businesses that have used our services over many years…

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Training services

GOAL has delivered hospitality training to hundreds of venues and thousands of staff during the last 17 years. The training is delivered entirely in the workplace with the emphasis on short sessions and small groups. We come to you with operations based content…

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Why we do what we do?

We want the hospitality industry to do things better and smarter. We love the challenge of adding value to your staff and the business. This has been our ongoing philosophy for over 20 years and continues to be at the forefront of our thinking today. It is this unwavering commitment to quality outcomes that continues to satisfy our diverse client base.

NEW resource for middle managers…..
SMS and EMAIL broadcasts

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  • Client Feedback

    "A wealth of hands on industry knowledge..."

    "No mucking around. Practical solutions delivered in an impactful way..."

    "My F&B staff ranked the training very highly. Content was clear and simple and a return to the basics..."

    "GOAL delivers real world solutions...not theories"

    "Delivering in our venue meant that content was tailored to the needs of our business"


    GOAL will be releasing a NEW online learning portal specifically designed for middle managers. It will be a great resource for Supervisors, Assistant Managers, Duty Managers and Team Leaders.


    Further information call: 0419-350634

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