MANAGEMENT SERVICES

We offer management services to clients ranging from gaming venues to multi unit hotels and everything in between. Analysing staff and business performance - Analysis of work practices and advising on improvements - On the job coaching of middle managers - Developing operational procedures and policies - Recruitment and career development - New capital works, pre-openings and refurbishments - Create and cost out food and beverage menus - Mystery Diner and reporting

TRAINING SERVICES

Training solutions are all operations based. We prepare your staff for the day to day requirements of the workplace. Delivered in venues to small groups in short sessions. Practical skills for food and beverage service. Product knowledge - wines, food, alcoholic beverages. Customer service and selling skills. One to one coaching of middle managers.

STAFF

Practical service skills
Bar service
Product Knowledge
Wines
Coffee service
Customer service and selling skills

MIDDLE MANAGERS

Financial management
Recruitment of staff
Monitoring the workplace
Training and coaching staff on the job
Ordering and stock control
Operational procedures

OTHER

We develop and tailor solutions that meet the skills gaps in your venue.
All our solutions are geared to meet operational outcomes and delivered in the venue to small sized groups.

Who we are

GTD Hospitality is an Australian owned company trading since 1990. We have opened hospitality greenfield sites, managed stand alone and multi unit sites, owned a regional Hotel / Guesthouse and part owned a QSR food production and retail business. We have an extensive involvement with learning and development. Operating as a Registered Training Organisation (RTO) for 10 years. Delivering nationally accredited qualifications from Certificate 2 to Advanced Diploma level with mainly national clients. Since 2003 we have been involved in developing training and operational solutions using smart phone technology. We understand the challenges facing hospitality operators and are solely focused on maximising the performance and profitability of staff and venues. All our solutions are OPERATIONS based and designed for immediate implementation. We provide 14 days follow up for all our services.

Our clients

Australian Casinos - Global Catering Company - National Hotel / Pub Group - Victorian and Qld TAFEs - Westwaters Hotel - Qld Island Resorts- Hotels and Clubs Associations - Quick Service Restaurant Franchises - Cafes and Restaurants - Multiple hotels and pubs

Introducing SPOONFED

SPOONFED is a continuously updated hospitality operations solution. Short bites of ‘need to know’ content broadcast daily into venues. Accessible 24/7/365 by all staff as they work.

CONTACT

 
CONTACT US FROM 8AM TO 6PM
MONDAY TO FRIDAY
 
HEAD OFFICE
Melbourne Australia
info@gtd.com.au
(+61) 419 350 634

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