Hospitality solutions since 1990.
Our focus is all about operations.
Relief management of venues.
Analysis of staff and business performance.
Change management strategies.
Analysis of work practices and advise on improvements.
On the job mentoring and coaching of managers.
Develop operational procedures and policies.
Recruitment and career development.
Mystery diner and reporting.
Analyse and develop business strategy.
New capital works, pre-openings and refurbishments.
Create and cost out food and beverage menus.
Delivered in the venue to small groups over short sessions
Practical skills for food and beverage service.
Product knowledge - wines, food, alcoholic beverages.
Customer service and selling skills.
One to one mentoring of middle managers.
Showing managers how to train their own staff.
One Day "ON THE ROAD" session with middle managers.
All training is need to know operational content.
2 week online follow up after any training