Hospitality solutions since 1990.
The focus is always on operational outcomes.
Short term relief management of venues.
Analysis of staff and business performance.
Analysis of work practices and advising on improvements.
On the job mentoring and coaching of middle managers.
Developing operational procedures and policies.
Recruitment and career development.
Mystery diner and reporting.
New capital works, pre-openings and refurbishments.
Create and cost out food and beverage menus.
Our training solutions are delivered in venues to small groups in short sessions.
They include practical skills for food and beverage service.
Product knowledge - wines, food, alcoholic beverages.
Customer service and selling skills.
One to one mentoring of middle managers.
One Day "ON THE ROAD" session with middle managers.
All our solutions include access to web based app for 2 weeks.
Provides daily content to support the initial training so it sticks and is retained!