About Goal Training & Development
Who We Are
GOAL has been providing training and management services to the hospitality and tourism sectors since 1992. Our aim is to IMPROVE. Improve the skills, knowledge and performance of all staff to increase revenues and profits. Learn more »
Our clients include some of the largest and best known hospitality and tourism operators in Australia. They range from Casinos to Hotels, Clubs, Pubs, Cafes, Resorts and Caterers. We currently have over 45 established clients which utilise our services over many years… Learn more »
GOAL has delivered an extensive portfolio of hospitality training to 00′s of venues and 000′s of staff during the last 15 years. All our training is delivered in the workplace with the emphasis on short sessions and delivering to small groups. We come to YOU… Learn more »
Why we do what we do?
GOAL wants hospitality businesses to be better and smarter at what they do. It is a gratifying experience to see managers and staff delivering proper industry practices and service levels to improve revenue and bottom line. This has been our philosophy for over 20 years.
Training staff for the actual workplace
“A wealth of hands on industry knowledge and practical solutions delivered in a no nonsense and impactful way by Goal Training…”
“My F&B staff ranked this training very highly. The customer service content is simple and a return to the basics of common sense…”
Learn as you work!
GOAL has partnered with “quicklearn global” to release a new learning resource for hospitality staff that plays as staff work. The resource is a TV monitor which plays continuous looping videos of content with no audio….Learn more