MANAGEMENT SERVICES

We deliver management services to industry clients ranging from gaming venues to multi unit hotels and everything in between. Analysing staff and business performance - Analysis of work practices and advising on improvements - On the job coaching of middle managers - Developing operational procedures and policies - Recruitment and career development - New capital works, pre-openings and refurbishments - Create and cost out food and beverage menus - Mystery Diner and reporting

TRAINING AND UPSKILLING SERVICES

Training solutions are all operations based. We prepare your staff for the day to day requirements of the workplace. Delivered in venues to small groups in short sessions. Practical skills for food and beverage service. Product knowledge - wines, food, alcoholic beverages. Customer service and selling skills. One to one coaching of middle managers.

STAFF

Practical service skills
Bar service
Product Knowledge
Wines
Coffee service
Customer service and selling skills

ASSISTANT MANAGERS, DUTY MANAGERS, SUPERVISORS, TEAM LEADERS

Financial management
Recruitment of staff
Monitoring the workplace
Training and coaching staff on the job
Ordering and stock control
Operational procedures

OTHER

We develop and tailor solutions that meet the immediate skills gaps in your venue.
All our solutions are geared to meet operational outcomes and deliver profitable outcomes.

WHO ARE WE

GTD Hospitality is an Australian company operating since 1990. Specialising in opening greenfield sites, managing stand-alone and multi-unit sites, ownership of a regional Hotel and a QSR food production and retail business. Operated as a Registered Training Organisation (RTO) for 10 years. Delivering nationally accredited qualifications from Certificate 2 to Advanced Diploma Hospitality levels. Since 2003 we have been developing digital and cloud based hospitality operations solutions under our I-LEARN AUSTRALIA and SPOONFED affiliates. We understand the challenges facing hospitality operators and focus on maximising the performance and profitability of both staff and venues. All our solutions are OPERATIONS based and designed for immediate implementation.

OUR CLIENTS

Australian Casinos - Global Catering Company - National Hotel / Pub Group - Victorian and Qld TAFEs - Westwaters Hotel - Qld Island Resorts- Hotels and Clubs Associations - Quick Service Restaurant Franchises - Cafes and Restaurants - Multiple hotels and pubs

Introducing SPOONFED

SPOONFED is a cloud based hospitality operations solution that improves the skills and knowledge of all staff ......as they work....every day of the year.

CONTACT

 
CONTACT US FROM 8AM TO 6PM
MONDAY TO FRIDAY
 
HEAD OFFICE
Melbourne Australia
info@gtd.com.au
(+61) 419 350 634

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