Improving staff performance as they work
Every single day of the year we "spoon feed" operational content into venues to enhance the skills and knowledge of staff.
Cloud based - daily updates - minimal disruption - monitored continuously
Short bites of need to know content that is available to staff at anytime.
Bar Service - Product Knowledge - Coffee - Wines - F&B service - Compliance - Industry news - Customer service - Selling skills - Messaging
An information, operations and performance solution for the venue
WHAT IT DOES
Revealing - Refreshing - Reinforcing...
The skills and knowledge of staff that don’t know, have forgotten or are unsure.
Does it in the workplace every single day of the year.
No one has to leave the venue. A captive audience.
All operations based content.
IN HOUSE COACHING
Deliver in house training sessions to individuals or small groups.
Managers can use SPOONFED to deliver short 'just in time'
sessions to reinforce content and emphasise specific venue requirements.
SELL FOOD AND DRINKS
Flip the Tablet into PORTRAIT mode and place on a bar top or counter.
Promote and sell products during the main service periods.
STAFF MAKE THEIR OWN APP
Staff can develop their own mobile resource app in seconds!
Take a photo of a screen shot of content or multiple
shots and save it to their phone "album".
They can refer to it at anytime and can add or delete content as they like.
Managers save time and money by not having to chase up staff engagement.
Costs $25 p/h for a casual to undertake any upskilling off site. Versus $1.80 per day for every staff member to access SPOONFED in the venue.
Savings in time and labor for managers as they don't have to research, develop and distribute similar content.
Continuous updating and playing allows all staff to have better retention of content.
Increase sales during service periods by promoting products to customers.
Any up skilling by staff that is done outside their rostered hours must be paid as though they came in to do an actual shift. See the Fair Work Ombudsman back pay order on large retail pharmacy group in late 2016 HERE
COMING SOON - Content for middle managers.
Low cost, fast and simple set up, no capital outlay, immediate start
10" TABLET + STAND + KIOSK SOFTWARE
OPTION 1 - Use your own ANDROID tablet - $39 incl GST
OPTION 2 - Purchase from us - $239 incl GST
Delivered anywhere in Australia - (add $25 for p&h)
(all prices include GST) | NO Contract | NO admin or set up fees | Month to Month | Exit at anytime | Pay by credit card or direct debit
|Full Content, Quizzes, News|
|For multi sites and Groups|
|Set up and development|
|Feedback and Monitoring|