Services
Consulting Services | Training Services | Online Solutions
The delivery of our services is based on strategic thinking skills and innovative solutions to help resolve venue issues and achieve profitable results.
01
Consulting Services
- Development of Marketing strategies
- Shaping vision for the business
- Develop promotional plans to generate increased traffic and revenue
- Develop and deliver effective marketing campaigns in conjunction with PR and Marketing industry experts
- Assist in the development of new menus and drink lists
- Analyse and improve on current food & beverage offers
- Develop function and events offers in conjunction with m/ment and head Chef
- Source equipment and complementary products from industry supplier contacts
- Budgeting and Forecasting projections
- Implement appropriate administrative and financial controls
- Develop Standard Operating Procedures and help implementation
- Audit current workplace expenditure
- Develop and introduce cost management strategies
- Audit staff skills and knowledge gaps across all areas of the business
- Introduce motivational strategies and performance incentives
- Mentoring and coaching of managers and kitchen brigade staff
- Recruitment of new staff
- Develop proprietary training programs across all levels of the business
- Source govn’t funded programs that can upskill current staff
- Analyse workflow processes
- Assist managers and staff in developing a more productive and efficient workplace
- Audit and feedback on existing quality, compliance, service and product offers
- Analyse Organisation Structure and make appropriate changes to create more efficient outcomes
02
Training Services
- Practical Bar Service
- Food Service and Sequence of Service
- Product Knowledge Beverages
- Wines and Wine Service
- One to one sessions In the venue
- 3 hour duration at a time
- Service, Procedures, Identify Skills gaps
- Financial and Operations Management
- 4 x Middle Managers visiting random venues
- One day exercise over 6 hours
- Observe, evaluate, compare, question against own venue
2 weeks follow up with phone app reinforcement
- How to deliver training inhouse
- Simple Step By Step procedures
- Resources and content for all subject matter
- Operations focus
All our training solutions are based on short sessions delivered on site to very small groups.
We provide follow up for 12 months in the form of our new 24/7 online management solution SpoonFed.
03
Online Solutions
We combine short term in house consulting with 12 months access to our NEW cloud based virtual management solution SPOONFED.
GTD Hospitality
Successful projects
- Managing the retail FandB operations of Catering Contract at major Australian Airport
- Manager and Nominee of several stand alone mid level Hotels / Pubs
- Operations management of multi site hotel pub group in Melbourne
- 12 month contract managing an on site Brewery and Hotel operation
- Pre open & management of Asia Pacific Training and stand alone petrol station for Mobil Exxon
- Pre Opening and management of 2 x CBD Laneway concept Food and Beverage businesses
- Owner and Licensee of a Regional Guesthouse and Hotel for 8 years
- Part owner and manager of QSR food wholesale and retail business for 2 years
- Developed and Delivered industry training initiatives for largest hospitality TAFE in Australia
- Delivery of training solutions to management and FOH Staff at major Australian Casinos
- Owner and operator of nationally accredited RTO - Registered Training Organisation for 10 years
- Joint owner of E-learning and Mobile learning development company i-learn Australia
- Preopening of the largest gaming, hotel and entertainment complex (Westwaters) in Victoria
- Founder of on-line cloud based hospitality operations solutions Spoonfed